At KurtiLover, customer satisfaction is our highest priority. We aim to offer products at the best prices with complete transparency. While we hope you never need to use our return policy, we understand that unforeseen situations may require a replacement, return, or refund. Our policies are designed to be simple, clear, and customer-friendly.
Returns & Replacements
If you receive a damaged, defective, or wrong item, please contact us within 7 days of delivery.
Email us at hello@kurtilover.com with:
If the product is available, we will send a replacement. If not, a refund will be issued.
Note: Stitched catalog items cannot be refunded.
Products must be returned in original condition, unused and unwashed.
Return shipping charges must be paid by the customer.
Store Credit
Once we receive your returned item, we will issue store credit that can be used anytime on our website.
Store credit has no expiry.
Non-Returnable Items
Cancellation Policy
Orders can be cancelled before shipping only.
Once shipped, cancellations are not possible.
To cancel, email us at hello@kurtilover.com with your order details.
Contact Us
For any support:
📧 hello@kurtilover.com
☎ +91-9898989898 (Mon–Sat, 10 AM to 6 PM IST)
